EuroBillTracker off-site status page

See also forum.eurobilltracker.com, the public forum for EuroBillTracker users


Information: If either EBT or EBTF are unavailable and there's no mention about the reason on this page, please see the announcement pages of our ISP, Sigmatic. The status page of UpCloud may also be informative. If you are wondering how the EBT servers are doing, have a look at the live statistics. You can also contact the EBT administrators on IRC, channel #ebt on IRCnet. Another useful source of information is the EBT Twitter feed.


2015

2015-01-13: EBT's ISP will be doing network maintenance on 13.1. The maintenance window is one hour, starting at 00:00 UTC (UK, Ireland, Portugal), 01:00 CET (most of Europe), 02:00 EET (Finland, Greece, Baltics). There will be short disruptions to EBT's reachability during that time. It is suggested that you enter your notes either before or after the maintenance window to save yourself a bit of grief. There is no guarantee that EBT will be reachable when you have finished filling the note entry form and hit the submit button, if you try entering notes within the maintenance window. The forum is also equally affected.

2014

2014-04-07: EBT's ISP is having some major networking issues at the moment. EBT and many others are affected. EBT's ISP is aware of the situation and is busy fixing the problem.

2013

2013-09-04: EBT's server will be rebooted at around 04:30 CEST in order to update to CentOS 5.10 packages and the new kernel.

2012

2012-10-31: EBT may have some short connectivity disruptions between 1.11. 23:30 - 2.11. 04:00 CET, our ISP is increasing their external bandwidth that night.


2012-09-24 21:55 CEST: EBT's server was accidentally disconnected from Internet. EBT and the forum will unfortunately remain offline until Tuesday morning. Sorry!

Update 00:50 CEST:
I now believe the command I gave should not have caused these problems in normal circumstances. It's likely that there's some sort of a kernel/driver bug somewhere. In any case, EBT should be back up on Tuesday morning when the ISP guys reboot the server. Sorry for the disruption.

Update 10:00 CEST:
The server was rebooted at around 08:20 CEST. More details about the outage can be found from the forum.


2012-08-03: Our ISP is planning to do some network infrastructure maintenance. EBT and EBTForum may be briefly unavailable on Friday between 00:00-05:00 CEST.


2012-03-16: Our ISP is planning to do some network infrastructure maintenance. EBT and EBTForum may be briefly unavailable on Friday between 00:00-07:00 CEST for up to 15 minutes (or so they promise).

2011

2011-10-03: We're phasing in IPv6 support in the next few weeks. More details on the forum.

In other news, we're also phasing in HTTPS support. You can now access EBT and the forum via https://www.eurobilltracker.com and https://forum.eurobilltracker.com.


2011-09-30: Our ISP is planning to test its upgraded network infrastructure. EBT and EBTForum may be briefly unavailable on Friday between 00:00-06:00 CEST for up to 15 minutes (or so they promise).


2011-09-23: Our ISP is planning to upgrade its network infrastructure. EBT and EBTForum may be briefly unavailable on Friday between 00:00-06:00 CEST for up to 15 minutes (or so they promise).


2011-08-30: EBT's ISP seems to have some network problems again. The server became unreachable at around 17:34 EEST (16:34 CEST). ETA for a fix is not yet known.

update: We and EBT's ISP were offline for about 40 minutes. The reason for the outage is not yet known, but it'll probably be published at www.sigmatic.fi/asiakassivut/tekniset_tiedotteet.html later today.


2011-08-11: We're planning a maintenance downtime on Thursday, 11th August at 10:30pm CEST. Both EBT and the forum will be unavailable for ~1.5h.


2011-06-08: EBT will be participating in the World IPv6 day on June 8th. If you have problems connecting to EBT on that date, see the World IPv6 day topic on the forum for assistance. The forum will remain IPv4-only on that day.


2011-04-22: We're converting one of the filesystems on EBT's server to ext4. The necessary fsck run takes a bit longer than was expected. We'll be back online shortly.


2011-02-21: EBT and Sigmatic seem to be unreachable at the moment. The reason is currently unknown.

Update: The ISP's 2nd datacenter was disconnected from the 'net for about 45 minutes. Unfortunately the reason for the break is still unknown.


2011-01-16: Some people from Germany and France have complained about not being able to reach EBT today. The server itself seems to be running normally and I've been using the server today without any problems. This is likely some kind of a routing problem somewhere between Finland and some other countries. If you have problems connecting to EBT, try running traceroute (or tracert) to eurobilltracker.com and send me the results.

2010

2010-10-10: EBT had some intermittent connection problems today between 12:50-13:20 EEST, causing pages either not to load at all, or to load partially without graphics. Although I haven't received a confirmation from the ISP, I believe the problem was caused by a misconfiguration of the ISP's new firewall that is designed to prevent DDoS attacks.

Update: The ISP confirmed that there was a problem with the firewall. The problem has since then been fixed.


2010-10-09 17:00 EEST: Both EBT and www.sigmatic.fi (the ISP) appear to be unreachable. The reason for the outage is unknown.

2010-10-09 17:20 EEST: We're back.


2010-10-05 18:00 EEST: Our ISP will upgrade some routers and firewalls between Thursday 23:00 - Friday 01:00 CEST. EBT and the forum may be briefly unavailable within that timeframe.


2010-08-22 21:00 EEST: The entire 80.69.163.0/24 network where EBT's server is located is unreachable since around 20:05 EEST. The problem is at the ISP, EBT's server itself is fine.

2010-08-22 21:50 EEST: The ISP has acknowledged the problem ("network congestion") and is looking for a solution.

2010-08-22 22:24 EEST: Whatever the problem was, it appears to have been fixed now.


2010-06-10 15:05: We're moving the server of EBT and EBTF to a new location on Friday, 11th June, ie. tomorrow. The new data center should be slightly better in terms of cooling and network connectivity.

This means that EBT and the forum will be unavailable tomorrow from about 09:00 CEST to 10:00 CEST. The IP address of the server is also going to change (to 80.69.163.42).


2010-03-15 00:00: Our ISP is doing some network backbone maintenance work tonight between 00:00 - 03:00 CET. EBT and the forum may be unavailable for short periods of time within that timeframe.


2009

2009-10-09 00:00: EBT's server will get some more memory and hard disk space at around 08:00 CEST today. The server will need to be shut down for about 15 minutes for the installation of those components.


2009-08-03 20:40: There are some serious network problems somewhere, EBT (and the ISP) may appear extremely slow or even unreachable at the moment. The ISP guys are investigating the problem. We apologize for the inconvenience.

update: we're back online after some 30 mins of problems.


2009-07-12: There are some serious network problems somewhere, EBT may appear extremely slow or even unreachable at the moment. The ISP guys are investigating the problem. We apologize for the inconvenience.

update: Apparently the problem lasted only some 10 minutes. We're back to normal operations.


2009-07-02: There are some serious network problems somewhere, EBT may appear extremely slow or even unreachable at the moment. The ISP guys are investigating the problem. We apologize for the inconvenience.

update: Apparently the problem lasted only a few minutes. We're back to normal operations.


2009-06-29: There are currently some routing problems between EBT and some (but certainly not all) European ISPs. A complaint has been filed to our ISP, we hope someone fixes these routing problems soon..

update: the problem seems to have disappeared.


2009-02-22: Our ISP has broken a crucial switch. It's being replaced at the moment. EBT and EBTF are down in the meantime.


2008

2008-08-06: The forum is currently unavailable due to some network problems. Problem resolution team has been dispatched.


2008-08-04: There are currently some routing problems between Germany and Finland, possibly involving Telenor, Versatel and Arcor. We hope someone fixes these routing problems soon..

Telenor's routing has now been fixed.


2008-08-03: We're currently upgrading the forum's phpBB software to a new version. The database conversion may take a couple of hours, we apologize for the inconvenience.


2007

2007-09-26 12:00: Our ISP is performing some maintenance tasks on 27.9. between 00:30-03:30 CEST. EBT may not be fully available during that time. The forum is unaffected.


2007-08-29 16:05: The same thing as yesterday -- our ISP (Sigmatic) is apparently having some problems, I can't even reach their own homepage. Feel free to browse the forum until the ISP guys fix the problem.

2007-08-29 16:50: We're online again.. for how long, who knows.


2007-08-28 13:45: Our ISP (Sigmatic) is apparently having some problems, I can't even reach their own homepage. Feel free to browse the forum until the ISP guys fix the problem.

2007-08-28 17:10: We're back.


2007-06-19 20:45: There's something wrong with the server, it'll need to be rebooted. Until then EBT will be unavailable, sorry. Feel free to browse the forum in the meantime.


2007-05-13 21:45: The server needs to be rebooted, it'll happen on Monday morning. Sorry for the unexpected downtime.

2007-05-14 11:25: We're back.


2007-04-02 13:20: The forum is currently unavailable. Our ISP seems to be having some serious problems in their network, we're not the only ones affected.

2007-04-02 15:10: Our ISP is online again.


2007-02-15 20:10: The problems continue.. It looks like the server is dead once again, I'll replace the network card tomorrow morning and do some further diagnostics. Until then EBT will be unavailable, sorry. Feel free to browse the forum in the meantime.

2007-02-16 09:45: We're back online, this time with a new network card.


2007-02-15 14:20: There appears to be some problems with the web server, the situation will be resolved as soon as possible. The forum is still available.

2007-02-15 18:45: The reason was once again the problem with the network interface locking up, but this time the automatic reboot mechanism didn't quite work and the server had to be rebooted manually.


2007-01-31 16:00: There appears to be some problems with the web server, the situation will be resolved as soon as possible.

2007-01-31 19:15: Server rebooted, possibly a kernel bug?


2007-01-26 15:30: Our office is having network problems (again), thus EBTForum and wap.eurobilltracker.com are down until further notice.

2007-01-26 20:00: The forum was transferred to a different server.


2006

2006-12-21 21:30: There are apparently some problems at the ISP which provides connectivity for the forum. Will probably be fixed tomorrow.

2006-12-22: The connection has been restored, total downtime was from 20:10 to 23:32 CET.


2006-11-26 17:00: At around 08:00 CET on Tuesday 28.11., one of the hard disks for EBT's web server will be replaced. The forum remains available during the maintenance break at forum.eurobilltracker.com


2006-10-19 23:00: The forum appears to be unreachable, probably some kind of a network problem at the office. I don't have physical access (or any other access, for that matter) to the router, so it's likely that the forum won't be back until tomorrow morning.


2006-10-17 22:22: The 2nd hard disk of the EBT webserver needs to be replaced. Unfortunately it isn't a hot-swappable component, so the server needs to be shut down for a moment. This will happen on Thursday (19.10.) morning at about 8am CEST. Sorry for the downtime.


2006-10-05 18:45: www.eurobilltracker.com is currently unreachable, the reason for this is still unknown. We're investigating the situation, sorry for the downtime.

2006-10-05 20:35: We're back online. Apparently some kind of a Linux kernel bug killed the network interface, and required the server to be rebooted.


2006-08-18 09:55: The EBTForum server seems to have some kind of a problem again, the problem apparently started at night. The situation will be resolved in about an hour, assuming no hardware is broken.

2006-08-18 10:55: The server was rebooted.


2006-06-07 04:00: The server that hosts EBTForum has some problems with the hard disk that contains the operating system files. The forum database and the related web pages are stored elsewhere, so they're not in danger.

I'm building a replacement server for EBTForum, I'm just hoping that the current server won't die until the replacement server is ready..

2006-06-08: A new server has been installed, replacing the old one.


2006-05-20 21:00: EBT is currently totally unavailable, most probably for some firewall-related reasons. Unfortunately fixing this will require rebooting the server, and as the server is located in our ISP's secure colocation space, we need to wait until they can reboot the server. Unless we're very very lucky, this won't happen until Monday morning. This is the first time I've ever had to resort to someone else rebooting the EBT server.

Consider saving your notes in the EBT-Tool or Excel for the time being. Sorry for the inconvenience.

The forum and IRC channels (#ebt, #ebt.fi, #ebt.nl, #ebt.de) are still available, though.

2006-05-21 21:10: The server was rebooted, we're back online.


2006-05-14 22:15: Hi, we're currently updating the site to include lots of new features and changes. If you're curious, the new site can be previewed at http://beta.miuku.net. Please note that this beta site is for testing only and not linked with the main database.

The upgrade started at around 9:15pm and is supposed to take up to 24 hours because the whole database has to be converted. We hope EBT will be available a lot sooner, but expect the downtime to last at least all night.

If you're bored and want to join us at IRC, head over to http://webchat.xs4all.nl/cgi-bin/ircnet/irc.cgi and log in to #ebt. The forum also remains available at http://eurobilltrackerforum.com.


2006-04-18 16:45: EBTForum and wap.eurobilltracker.com are down at the moment due to some unknown network-related problem. If we're lucky we may be online again later today, but otherwise we may need to wait until tomorrow.

2006-04-19 08:30: We're back.


2006-03-08 05:00-09:00: Scheduled break for EBTForum -- construction work at our building, the electricity is shut down for a few hours.


2006-03-07 05:40: Our ISP is apparently having some network problems, EBT and a bunch of nearby servers are unreachable from the 'net. Our ISP blames Sonera, we were ultimately offline for about 4 and a half hours.


2006-01-21 06:30 - 10:00: EBTForum will be down for a few hours on Saturday morning due to construction work in our building.


2005

2005-12-02 23:06: EBTF is down due to some unknown network-related reason, it's not known when it'll be fixed. Join #ebt on IRCnet while you're waiting for the forum to come up.

2005-12-02 23:27: We're back online.


2005-11-09 00:00:
1) There's going to be a scheduled service break at our ISP, EBTForum may be unavailable for a while after midnight Finnish time.

2) EBTForum will be unavailable for a few hours on early Wednesday morning due to some construction work in our building.

EBT is located elsewhere, it won't suffer from these problems.


2005-09-14 00:23: There's a scheduled service break at our ISP, EBT and EBTF are unavailable for a while.


2005-08-29 21:30: We're aware of the service interruption that happened at around 8pm MET this evening. Unfortunately it looks like the connection to EBTs ISP cannot be restored until tomorrow morning. Apologies for any inconvenience this may cause.


2005-08-10 00:01: There's a scheduled service break at our ISP, EBT and EBTF are unavailable for a while.


2005-07-29 05:30: EBT and EBTF will be down for about an hour during a hard disk upgrade.


2005-05-11 00:57: There's a scheduled service break at our ISP, EBT and EBTF are unavailable for a while.


2005-04-12 02:17: There's something wrong with the network connection to EBT and EBTF. The cause is unknown at the moment, but there's nothing I can do before the morning. A scheduled service break has been announced by our ISP, but that should happen tomorrow, not today.. hmm. Problems with the calendar? We may never know.

2005-04-12 10:46: Whee, we're connected again. Someone had "rearranged" some switches and cables on the other side of the building last night, I had to rearrange them back to working condition myself. Total downtime was from 01:22 to 09:52, or about 8 and a half hours.


2004

2004-12-08 01:09: There's a scheduled service break at our ISP and as a result the website is unavailable for a while. We hope to have EBT and EBTF back online as soon as possible, but there's currently nothing we can do to help the situation.

2004-12-08 08:15: We're back online. The ISP started tuning their equipment at around 00:20 and finally got it right at about 08:15.. Sigh.


2004-08-12 21:13: This was announced in the site news and also on the forum, but for those who missed it here we go again: EBT and EBTForum are currently unreachable because there's currently some construction work in our building that required shutting off electricity from the whole building. The exact time when the break will be over is not known, but it's believed to end before midnight. The break started at about 17:00 Finnish time (16:00 for most of you).

2004-08-12 21:50: We're back online. Which is nice.


2004-06-27 09:47: Looks like our ISP (Finnetcom) is having some routing problems. EBT is unreachable from some parts of the Internet, while from some parts of the Internet the site works fine.

2004-06-27 12:00: The routing problems are apparently gone now.


2004-06-01 21:16: This is no longer particularly funny. Now that I managed to relocate EBT to my workplace, it appears that the router at work has died for some reason. The connection seems to have died at about 19:48. I was outside buying a new hard disk, so I didn't notice the break until now.

The funniest part is that the router in question is on the other side of the building, and I don't have access there at this time. So, in practise, the connection will remain unavailable until next morning, unless some miracle happens at night. I'm right next to the EBT webserver at the moment, so the bright side of things is that I have plenty of time to restore the forum, without online users interfering with the restoring process. This message has been written via a dialup connection. Join IRCnet #ebt to meet other EBTers while you're waiting.

2004-06-02 08:55: I'm told the router's transformer is broken and they're trying to get a replacement by noon. Sigh.

2004-06-02 11:00: Looks like the connection has been restored again, nice. Hope it stays this way...


2004-05-29 07:17: It appears that the server hosting EuroBillTracker is not reachable via internet at the moment. I'm investigating the situation.

2004-05-29 08:56: The MySQL server (not related to the MySQL running on EBT server) at the ISP appears to be down as well, so I'd guess the problem is somehow related to them and not the EBT server itself. Perhaps some kind of a power or network connectivity problem. I'll continue the investigations. I've already sent an email to the ISP, but it's uncertain when they'll read the email, considering that it's Saturday morning :-/

2004-05-29 09:57: My guess is that they're having problems with power. We'll be hoping that they'd fix the situation soon. Join us on IRCnet #ebt while you're waiting ;)

2004-05-29 13:13: The ISP reported that "something has probably broken at the ISP, our technician will go and have a look".

2004-05-29 13:30: Alright, looks like it's time to implement our disaster recovery plan. The person from the ISP called me just a few moments ago and told me that the power supply for the EBT webserver broke and because of that the fuse for the whole rack was blown. Looks like I'll need those backups after all. I'll probably set up a backup server somewhere.

2004-05-29 15:42: I'm currently building the replacement server. The good news is that it should take a couple of hours max to get the server running again, but the bad news is that I had to use a backup from 2004-05-25. I hope to recover the data from the missing days once I get the broken server in my hands.

2004-05-29 16:36: The full backup has been restored and the server boots nicely, I'll have to restore the nightly backup on top of this configuration and change some network settings. The replacement "server" can be seen here on my desk at work.

2004-05-29 19:01: Restoring the database took significantly longer than what I expected, sorry. Things are progressing, though, I hope to have the system mostly functional in about one hour. Unfortunately the forum will still be unavailable for some time, even after the database has been completely restored.

2004-05-29 20:00: Here's the message I just posted to the site as news:
Oh dear.. This morning at about 06:50 I woke up when I received an automated message stating that EBT is unreachable. It turned out that the power supply from the EBT webserver broke and I had to set up a replacement server. Most functions should work, except the forum which will start working again at a later time. The data is from 25th May, I can hopefully restore the missing data from the main server once I get the server in my hands. The progress report for the day can be viewed at www.eurobilltracker.net. Sorry for the interruption in service.

Any further news will be posted to the site. If www.eurobilltracker.com is still unreachable, it's because of the DNS changes that had to be done. It'll start working eventually, but in the meantime you can use the address ebt1.miuku.net.

Times are in Finnish time. Hit reload if necessary.

This page is maintained by avij.